The operational mind your hotel project is missing
If you're planning a hotel opening or dealing with a property that isn't performing - book a free 30-minute call. No pitch. Just an honest conversation about your project.
In hospitality, being seen is a start. Being felt is the goal.
Most hospitality consultants have never run a hotel. I have - for nearly a decade, across two properties, from the lobby to the back-office. I know what breaks on opening week, what a bad hire costs and what it takes to make guests come back without being asked.
At Room55, we work embedded - not advisory. For 6 to 12 months I function as your fractional COO: building the systems, training the team, setting up the operations, and staying through soft launch until the property is genuinely stable.
If you're planning a hotel opening, or dealing with a property that isn't performing the way you expected — let's talk.
Driven by Behavior: We apply the principles of human behavior to every strategy, ensuring your guest journey isn't just efficient, but psychologically resonant.
Our Services
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Merges: Pre-opening + Post-opening
Full operational setup from concept to soft launch. I function as your COO until you're stable. Senior operational oversight after opening. Monthly reviews, team coaching, on-call support.
This isn't just pre-opening consulting. It's the full operational arc: concept to launch to stabilisation. The moment your property starts underperforming - a drop in reviews, a team that isn't aligned, a pricing structure that isn't converting - we fix it immediately.
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Merges: Team training + Mystery guest
Operational diagnostic
For open hotels that want perform better. Audit + 90-day action plan with specific, executable steps.
Mystery guest report
Anonymous on-site audit. Honest picture of what your guests actually experience.
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Merges: Marketing & branding
Guests decide whether to book your hotel before they read a single review. They feel it in your logo, your photography, your website copy, the way your Instagram looks at 11pm when they're scrolling and dreaming. A beautiful property with a weak brand is an invisible property.
This service builds the visual and verbal identity that makes your hotel recognisable, desirable, and worth the price you're charging.
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Content strategy + management
We create, manage, and grow your online presence with content that captures your hotel's story, aesthetic, and guest experience - consistently, professionally, and in a way that actually converts attention into bookings.
Meet The Founder:
Petra Kordiš
Most consultants look at your business through a spreadsheet. We look at it through the eyes of your guests and the hands of your staff.
The first role was executive director of a luxury resort. The team was there, the structure was there - and so was the consultant brief, prepared by people who had never set foot in the building. The revenue numbers were unreachable. The peak season was wrong. The team structure fell apart every time demand dropped.
So the work began. Day by day, week by week. Three years later, that same team opened a second location under the same brand. This time the brief was written from real experience — not from an office 200 kilometres away. The opening was cleaner. The foundations held.
That is what Room55 is built on.
A background in anthropology and systemic psychotherapy shapes every engagement - hospitality is fundamentally about human behaviour, and the best guest experiences are designed around that. Not just aesthetically. Psychologically.
Founder of Room55
Former Executive Director & COO · Decade in operations
Paris & Ljubljana · Working globally”Specialty coffee lover, wine and speakeasy-bar seeker, judging a room by the bathrobe quality and whether dogs are welcome.”
With over a decade of hands-on experience in running hotels, developing luxury glamping resorts and building hospitality brands, I’ve learned that success isn’t just about design or service- it’s about creating moments that stay with people long after they leave.
Download price-list or free guide
This isn’t just a price list - it’s a starting point for building something meaningful. Leave your email below to receive the full Room55 Service & Pricing Overview.
Let’s explore how we can grow your story; thoughtfully, creatively, and with purpose.